AI automation
AI Automation for Small Businesses
AI that answers customers and chases leads, sensibly
AI is useful for small businesses in a few specific places: replying to enquiries instantly, answering the same questions customers ask every day, and drafting the follow ups nobody has time to write. We build those, carefully, with you in control of what it says.
Who it is for
- 01Businesses that miss enquiries outside working hours
- 02Owners answering the same five questions by phone and message every day
- 03Teams who want faster replies without hiring another person
What you get
Designed, built and looked after by the same person, so nothing gets lost between a designer, a developer and a support desk.
Instant, personal replies
Every enquiry gets a thoughtful acknowledgement within seconds, written from the details the customer sent.
An assistant for common questions
A website assistant that answers from your own prices, services and policies, and hands over to you when it should.
Automated follow up
Well timed follow ups on quotes and enquiries that stop the moment the customer replies.
Drafts, not autopilot
Proposals, replies and reminders drafted by AI for you to check and send where accuracy matters.
Guard rails
Clear limits on what the assistant can say, fallbacks when it is unsure, and a log of every conversation.
How it works
- Step 1
Find the repeated conversations
We look at your enquiries and messages to see which questions come up again and again.
- Step 2
Write the knowledge it answers from
Your prices, services, areas and policies, in one place you can update.
- Step 3
Build, test and set limits
Tested against real questions, including the awkward ones, before a customer sees it.
- Step 4
Review and improve
Monthly check of what it answered and where it handed over, then tune it.
Built for real businesses
Live in production, not mockups. Each one opens the full case study.
This website runs the same setup: every enquiry through our contact page gets an instant AI written acknowledgement and automated follow up, and the chat assistant in the corner answers from our own pricing and services.
What it costs
An AI assistant for common questions, automated lead follow up and a monthly improvement session are part of the Automation plan at £450 up front, then £199 a month. See the packages page.
You own what we build. Fixed price in writing before any work starts.
Common questions
How can a small business use AI?
The most useful places are instant replies to enquiries, a website assistant that answers common questions about prices, services and availability, automated follow up on quotes, and drafting proposals and reminder emails for you to check.
Will an AI chatbot give my customers wrong answers?
It should not, if it is set up properly. The assistant answers only from information you provide, has clear limits on what it can say, and hands the conversation to you when it is unsure. Every conversation is logged so you can check it.
Do I need technical knowledge to use AI tools?
No. We set everything up, write the knowledge the assistant uses with you, and you update prices or services in plain language when they change.
How much does AI automation cost?
An AI assistant, automated lead follow up and a monthly improvement session are included in the Automation plan at £450 up front, then £199 a month.
Keep scrolling
Not sure where to start?
Tell me what is taking up your time or losing you customers. You will get an honest view of what is worth building and a fixed written quote.